Frequently Asked Questions
Everything you need to know about your MedLab International shopping experience.
What is the typical shipping timeframe for international orders?
International orders generally arrive within 7-14 business days, depending on the destination and customs processing times.
How can I track the status of my fashion order?
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment in real-time.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to initiate a claim.
Are the materials used in your collections sustainably sourced?
Yes, MedLab International is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and sustainable manufacturing processes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How do I determine the best fit for my size?
Each product page features a detailed 'Size & Fit' guide with specific measurements to help you choose the perfect size for your body type.