Returns & Exchanges

At MedLab International, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Log into your MedLab account and navigate to your order history to select the items you wish to return and receive a printable prepaid shipping label.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location using the provided prepaid label to ensure your return is tracked and insured.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned fashion pieces, your refund or exchange will be processed within 5-7 business days.